Get on in the evening when people are home. Have a list of easy topics. Type in a topic. Go to the main page and scroll down to the bottom left. See who is online. Click on their page. Click on add friends. For the personal message: ask if they want to chat. tell them to click on the tab and start typing! They do it!!! When you see their icon on the right of the chat, greet them and ask them a question! ta daah!