Well, I finally got some sort of response from these guys. I must admit they're a bit slower on the automated responses than some other people I can think of:
"Recently you submitted a question or comment to Focus on the Family. Please know that we are currently experiencing higher than expected volumes of e-mail. Should your situation require a response, we ask that you please allow a few additional days for handling. We appreciate your patience."
Added by Creature on January 31, 2009 at 7:08pm —